-Smoking causes lung cancer, heart disease, emphysema, and may complicate pregnancy. Some of our products contain graphic health warning on the package. By placing an order at BestCiggies you enter a purchase contract and agree to the terms & conditions. Everything sold at BestCiggies are for personal use only and not for resale. By accepting these terms & conditions you identify yourself to be of legal smoking age to purchase cigarettes. To misrepresent your age is a felony charge. Those found falsifying their age may be prosecuted by the law.

User Agreement

-As part of our service and subject to the terms of this agreement, we agree to provide you with information and other services that we may decide to offer. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'the Customer' in this agreement.

-You agree to contact us first should any problems arise with your order without disputing the order with your credit card/bank issuer. By ordering at our website you declare that you read, agreed and accepted the terms and conditions on this document.

Safety of Personal Data

-The information provided to us as a result of your online purchase, such as your name, e-mail address, phone number and point of delivery are only used for shipping. The personal data of customers is not rent or sold to others. It is kept till our costumer has received the order. We do not have a database containing the costumers credit card details.


-It is the customer's responsibility to determine whether Internet purchases of tobacco products are prohibited under his local laws. It is the customer’s responsibility to pay any federal or individual state sales taxes and bear the risk, if any apply. We do not suggest or support the non-payment of applicable taxes in any way. In the event that the customer is charged duty upon receiving his order, he can either pay the requested duty, or refuse the order. In case the order is returned and received back by us, the customer either receives a partial refund (minus the shipping charges), or can opt for the order to be resent.

-From our side, we guarantee you that we do not report to any authorities. In addition, we guarantee that we make packaging and description as discreet as possible. We do not guarantee shipping times which are just estimates.

Replacement Policy

-We only offer for each order one-time replacement Guarantee in events like wrong and damaged items. It is the customer’s responsibility to bear risks and loss. 

Return & Refund Policy

-If the products are faulty or incorrect, Please fill in the Returns Online Form or contact us and we will provide you with return instructions. Please apply for refund and return the unused merchandise within 7 days of receipt and we will exchange the merchandise or refund your money. The Customer will be responsible for arranging return transportation and postage costs. 

-Your refund will be issued after we receive your item(s) at our returns centre. When we receive your returned shipment, we will issue a full refund less shipping costs or can opt for the order to be resent. Returned orders need to be received within 45 days of the original purchase. 

-There will be NO REFUNDS given on international orders once the item(s) have been shipped unless they are returned to us. We do not refund shipping cost for international orders.

-Just to mention from our experience it is extremely rare the postal service lost one of these parcels. However, We will not be responsible and refund for the order(s) which stopped by the custom from your country.

Countries we do not ship to

-Includes Australia, Algeria, Brazil, Cuba, Egypt, Italy, Iran, Iraq, North Korea, Palestinian Territories, Sudan, Syria, Russia, Turkey